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Patient safety doesn’t start when your appointment begins – it starts with the products we choose behind the scenes.
Every day, our team at Sullivan Dental Partners relies on hundreds of clinical supplies: gloves, disinfectants, anesthetics, impression materials, burs, composites, sterilization products, and more. The quality and sourcing of those products matters.
In today’s market, dental products can come from many places – including unauthorized channels that may introduce risk: unclear storage conditions, questionable handling, missing documentation, or products that aren’t intended for the U.S. market. Even when packaging looks legitimate, the supply chain can be hard to verify.
Why the supply chain matters in dentistry
When products pass through unauthorized sources, it can increase risk of:
- unclear origin and handling conditions
- missing or incomplete documentation
- inconsistent manufacturer support
- uncertainty around recalls, lot tracing, and expiry tracking
That’s why our practice focuses on authorized sourcing and transparency – so we can confidently stand behind the products used in patient care.
How we purchase supplies with safety and transparency in mind
To help keep our purchasing organized and transparent, we use ZenOne, an ordering platform built for dental practices. It helps our team:
- buy through trusted and clearly-labeled sources
- keep ordering consistent across the team
- reduce surprises and last-minute substitutions
- improve visibility into what’s being ordered and why
What this means for you as a patient
Most patients never see the operational side of running a practice – but it’s one of the ways we protect quality every day.
By prioritizing authorized sourcing, consistency, and transparency, we aim to:
- reduce unnecessary product substitutions
- maintain consistent clinical standards
- support reliable documentation and traceability
- build confidence in the materials and products used during treatment
Our commitment at Sullivan Dental Partners
We’re committed to high standards in every part of care – including the tools and materials we use. If you ever have questions about the products we use or our sterilization and safety protocols, our team is happy to discuss them
Want to schedule an appointment?
Click Here For Online booking
Office Number: 615-373-1012
About ZenOne
ZenOne is an ordering platform for dental practices designed to make purchasing clearer, more consistent, and easier to manage. Learn more:
https://zenone.com/sullivan-dental-partners